In yesterday’s post, I mentioned that there were a bunch of medical tests that are conducted when applying for a term life insurance policy or permanent life policy. It came to my attention that people were concerned about whether or not their medical information would be kept private. I thought I’d take some time to explain how the process works.
Each life insurance company has an approved list of vendors who have examiners going to the life insurance applicant’s home to collect blood and urine specimens. Life insurance agents are limited to using only those services on the approved list. These companies include companies like Portamedic. The life insurance medical examiner will bring bar code stickers and put one on each tube of fluid as well as a lab slip. The fluids get mailed to CRL (Clinical Reference Laboratories) to be analyzed and the paperwork is mailed directly to the life insurance company.
Once the lab completes testing, the lab results are sent electronically with several security measures and check points. The only person who can access the lab results is the life insurance underwriter who is in receipt of the lab slip and has authorization in the system to match the bar codes. Once the fluids are sent to the lab and later released, results are accessed by matching bar codes only, and name, social security number and drivers license number are not transmitted electronically at all.
The life insurance company has the test results and no one else, not AccuQuote, not Portamedic, not any other entity has access to view those results. Only the life insurance company will have access to the test results, and even then, only after they receive a signed application from you. Once your term life insurance application is approved and your life insurance policy is in force, or you’ve closed your application and decided not to purchase the life insurance, the test results are archived in a system and no longer accessible by anyone.
Lab results are purged permanently after short time period. For example, in underwriting at Transamerica, your lab results are considered expired after 6 months from the date the specimen was collected. So, there is no reason for them to keep the results longer than that, which is why they permanently purge them.
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